Maxi Clothing Terms of Service

Effective date: 25 September 2026

Overview

Welcome to Maxi Clothing. “We”, “us” and “our” mean Max Diego Limited, trading as Maxi Clothing. We operate maxiclothing.co.uk and its related content, features, products and services (the “Services”). Our store is powered by Shopify.

These Terms of Service, together with the policies they refer to, explain your rights and responsibilities when using the Services. Please read them before placing an order. By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Nothing in these Terms limits your statutory rights as a consumer.

Section 1 – Access and accounts

You must be at least 18 years old to place an order, or have the permission of a parent or guardian who places the order on your behalf.

You agree to provide accurate, current and complete information when using the store or placing an order. If you create an account, you are responsible for keeping your login details secure and for activity carried out through your account. Please contact us promptly if you believe someone has accessed it without permission. You may not transfer your account to another person.

Section 2 – Our products

We take reasonable care to describe and display products accurately. Colours and appearance may vary slightly according to your screen and its settings. Please check the product description, size information and other details before ordering.

We may change product descriptions, availability and ranges. If a material description or availability error affects an order you have placed, we will contact you and explain your options. Your statutory rights apply if goods are faulty, misdescribed or otherwise do not meet legal requirements.

Section 3 – Orders

Placing an order is an offer to buy the products in your basket. An automated acknowledgement confirms that we have received your order; it does not necessarily mean that we have accepted it. A contract is formed when we send you an order acceptance or dispatch confirmation.

We may decline an order, for example if an item is unavailable, a payment cannot be authorised, or there is an obvious pricing or listing error. If we decline an order after taking payment, we will refund the amount paid.

Contact us as soon as possible if you wish to change or cancel an order. We cannot guarantee that a change can be made once processing has begun. Your cancellation and return rights are explained in our Refund Policy and are not affected by this provision.

Section 4 – Prices and payment

Prices shown to UK consumers are in pounds sterling and include applicable UK VAT. Delivery charges, if any, are shown before you place your order. The total displayed at checkout is the amount payable for the order.

We may change prices and promotions, but a later change will not alter the price of an accepted order. If we identify an obvious pricing error before accepting an order, we will contact you with the correct price and give you the choice of proceeding or cancelling.

You confirm that you are authorised to use your chosen payment method and that the billing and contact information you provide is accurate. Payment methods available to you are shown at checkout.

Section 5 – Shipping and delivery

Available delivery options, charges and estimated times are shown at checkout and, where applicable, in our Shipping Policy. We will deliver within the agreed period or, if no period is agreed, within 30 days unless the law permits otherwise.

If delivery is delayed, please contact us so we can investigate and explain your options. Goods remain at our risk until they are delivered to you or a person you have identified to receive them, except where you independently arrange a carrier that we did not offer. Dispatch or handover to our carrier does not, by itself, transfer that risk to you.

Section 6 – Intellectual property

The website’s content and design, including text, images, graphics and branding, belong to us or their respective owners and are protected by applicable intellectual property laws. You may use the website for ordinary personal shopping. You may not copy, republish or commercially exploit its content without permission, except as permitted by law.

“Shopify” and related marks belong to Shopify. Other product names and marks belong to their respective owners.

Section 7 – Optional tools

Some website features may be supplied by third parties. Where you choose to use one, its provider’s terms and privacy information may also apply. We may add or change features from time to time. This section does not limit rights you have under applicable law.

Section 8 – Third-party links

Our website may link to websites or services operated by others. We do not control their content or policies. Please review the relevant terms and privacy information before using them. If you buy directly from a third party, your transaction with that party is governed by its terms.

Section 9 – Relationship with Shopify

Maxi Clothing is powered by Shopify, which enables us to provide the Services. Purchases from our store are made directly with Max Diego Limited trading as Maxi Clothing. Shopify is not the seller of our products and is not responsible for fulfilling our sales contracts. This does not affect any rights you may have against Shopify under applicable law.

Section 10 – Privacy

Please read our Privacy Policy for information about how personal data is collected, used and shared. Shopify also processes information to provide the platform; its relevant privacy information is available here. Information may be processed by service providers in other countries as described in the applicable privacy notices.

Section 11 – Feedback

If you send us a review, suggestion or other feedback, you permit us to use it to operate and promote our business, provided we do so in accordance with applicable law and our Privacy Policy. You must have the right to submit the material and must not submit unlawful, misleading or infringing content.

We may moderate or remove feedback where reasonably necessary, including where it breaches these Terms. Any incentives for a review must be disclosed.

Section 12 – Errors and inaccuracies

We work to keep website information accurate, but errors can occur. We may correct inaccurate descriptions, prices, delivery information or availability. If an error materially affects an order before acceptance, we may decline the order and refund any payment taken. If it is discovered after acceptance, we will contact you to resolve it in accordance with your legal rights.

Section 13 – Prohibited uses

You must use the Services lawfully. You must not interfere with the website’s security or operation; introduce malicious code; attempt unauthorised access; impersonate another person; submit fraudulent information; infringe another person’s rights; or use the Services to harass others or distribute spam.

You must not use automated tools to overload, disrupt or extract substantial parts of the Services without permission, except where the law permits the activity. We may suspend access where reasonably necessary to protect the Services or other users.

Section 14 – Agents

If you use software that acts autonomously or semi-autonomously on your behalf (an “Agent”) to interact with the Services, you are responsible for its actions. An Agent must not bypass access controls, CAPTCHAs or other security measures, conceal its identity when asked, or disrupt the Services.

We may reasonably restrict automated access to protect the website and its users. Nothing in this section restricts activity that cannot lawfully be restricted.

Section 15 – Termination

You may stop using the Services at any time. We may suspend or end access to an account where there is a material breach of these Terms, suspected fraud, a security concern or another legitimate reason. Ending access does not cancel an accepted order or remove rights and obligations that have already arisen.

Provisions intended to continue after access ends, including intellectual property and dispute provisions, will continue to apply where appropriate.

Section 16 – Warranties and statutory rights

We aim to keep the website available and its general information accurate, but cannot promise uninterrupted or error-free access.

Nothing in these Terms excludes or limits your rights under the Consumer Rights Act 2015 or other applicable consumer law. Goods must meet the standards required by law, including being as described, of satisfactory quality and fit for their intended purpose where applicable. The website’s general information is not a substitute for checking the specific details of a product before ordering.

Section 17 – Limitation of liability

We do not exclude or limit liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and liability arising from your statutory consumer rights.

Subject to that, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for losses that were not foreseeable when the contract was formed. Where you buy as a consumer, we do not accept liability for business losses arising from a purchase made for personal use.

Section 18 – Your responsibility for misuse

You are responsible for losses we suffer as a reasonably foreseeable result of your unlawful misuse of the Services or a material breach of these Terms. This provision does not require you to compensate us for losses caused by us, impose an unreasonable obligation on you, or limit your statutory rights.

Section 19 – Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. The affected provision will apply only to the extent that it can lawfully be enforced.

Section 20 – Waiver and entire agreement

If we do not immediately enforce a provision of these Terms, that does not mean we have given up the right to enforce it later.

These Terms and the policies referred to in them set out the terms governing your use of the Services and your purchases. Nothing in this section excludes liability for fraud or affects information or rights that cannot lawfully be excluded.

Section 21 – Assignment

You may not transfer your obligations under these Terms without our agreement. We may transfer our rights and obligations to another business, provided that doing so does not reduce your rights under these Terms or applicable law. We will notify you where the transfer affects an existing order.

Section 22 – Governing law

These Terms are governed by the law of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you retain the benefit of any mandatory protections of the law where you live. You may bring proceedings in the courts available to you under applicable consumer law.

Section 23 – Headings

Headings are included for convenience and do not affect the interpretation of these Terms.

Section 24 – Changes to these Terms

The current version of these Terms is available on this page. We may update it from time to time. Changes will apply to future use of the Services and future orders, and will not retrospectively change the terms of an order we have already accepted. Where required by law, we will notify you of material changes.

Section 25 – Contact information

Questions about these Terms or an order can be sent to:

Max Diego Limited trading as Maxi Clothing
35 Cordwallis Road
Maidenhead, Berkshire SL6 7BT
United Kingdom
Email: info@maxdiego.co.uk
Company registration number: 15384533

Before publishing: add your business telephone number and VAT registration number if you want them displayed here, and check that the three policy links lead to your live Shopify pages. I could verify the registered company address and number, but could not verify a telephone or VAT number, so I have not invented either. The address and company number are on the Companies House record.

I changed the template’s delivery-risk, blanket warranty and liability wording because UK consumer goods remain the trader’s risk until delivery, and consumer rights cannot simply be excluded by store terms.